How do I turn off my water at the meter?
In the meter box located on your property is an angle stop. The angle stop has two ears on the left and right sides. The middle of the angle stop is marked with an arrow, indicating which direction the water is flowing. To turn off the water at the angle stop, place channel locks or a special turn off wrench (which can be purchased at your local hardware store) on the center of the angle stop, where the arrow is located. Turn angle stop clockwise until both ears are together, approximately 180 degrees. To turn water back on, turn the angle stop approximately 180 degrees the opposite way, or until the arrow on the angle stop is facing the meter.

Please see below link for a photo example of an angle stop.Angle Stop Example Picture

Show All Answers

1. Where is the water department located?
2. How do I get the water service in my name?
3. When do I get my deposit back?
4. Can the deposit be waived if I send a Letter of Credit?
5. How can I get garbage service?
6. Where can I get rid of my moving boxes?
7. How can I pay my water bill?
8. What does the Net/Gross amount on my bill mean?
9. Can I check my account online?
10. Does Flower Mound offer E-Billing for utility statements?
11. Do you offer water bill averaging?
12. Is the meter read every month?
13. Where is my water meter located?
14. Why is my water bill so high?
15. What do I do if I have a leak?
16. How can I check for a slow leak?
17. Why is my sewer rate so high?
18. How often is my meter read and how is it read?
19. How does ensuring the meter reader clear access to the water meter help keep costs down?
20. How do I turn off my water at the meter?
21. How do I test for a water leak on my side of the meter?