How often is my meter read and how is it read?
The Town of Flower Mound has six billing cycles every month to allow customers more time to pay their water bills. With six billing cycles, it is the policy of the Meter Services Division to read all meters on a monthly basis. In accordance with this policy, the bill you receive will be on a monthly basis. The meter readers are equipped to read your meter with an electronic reading device. This device downloads the current usage into the utility billing system, eliminating any guesswork or human error.
In some circumstances, where a meter has to be read manually, the meter readers are equipped to read the meter by hand with special tools. Because all of the meters are located in meter boxes that are placed in the ground, dirt accumulation is a constant problem. Weather, soil type, leaves, and ant beds all contribute to the situation. Whenever this occurs and a water meter needs to be read manually, the meter readers simply brush away the dirt to reveal the meter dial. They also have specially designed reading tubes to read through the water in order to acquire a read, which, in turn, is entered into the hand-held equipment manually.

Show All Answers

1. Where is the water department located?
2. How do I get the water service in my name?
3. When do I get my deposit back?
4. Can the deposit be waived if I send a Letter of Credit?
5. How can I get garbage service?
6. Where can I get rid of my moving boxes?
7. How can I pay my water bill?
8. What does the Net/Gross amount on my bill mean?
9. Can I check my account online?
10. Does Flower Mound offer E-Billing for utility statements?
11. Do you offer water bill averaging?
12. Is the meter read every month?
13. Where is my water meter located?
14. Why is my water bill so high?
15. What do I do if I have a leak?
16. How can I check for a slow leak?
17. Why is my sewer rate so high?
18. How often is my meter read and how is it read?
19. How does ensuring the meter reader clear access to the water meter help keep costs down?
20. How do I turn off my water at the meter?
21. How do I test for a water leak on my side of the meter?