What is your refund policy?

Refunds, credits, or transfers to another class or camp will be granted, other than as set forth herein, when requested at least five (5) business days prior to the start date of the class or camp, less the $30 down payment. Refunds requested less than (5) business days prior to the start of camp, or after the camp has started, will not be granted. Failure to attend a registered camp will be considered a forfeiture of materials supplied and all fees paid. The Parks and Recreation Division reserves the right to cancel, combine or divide classes, to change times, dates, class locations, or instructor assignments, and to make other revisions in these offerings. In the event the Parks and Recreation Division cancels a camp, a full refund or credit will be issued, including the down payment. 

Show All Answers

1. What forms of payment do you accept?
2. Is my $30 down payment applied to my session fee or is this an additional fee?
3. If my child is not a Member of the CAC at time of registration, may I receive a prorated refund at a later date if they do become a member?
4. What is your refund policy?
5. May my child sign up for just one week or do I have to sign up for all weeks of camp?
6. If my child is only attending one day out of the entire week, do I still need to pay for the entire week?
7. If I register my child for all weeks of camp, is there a discount?
8. If my child is placed on the waitlist, when will I know if he or she is accepted?
9. Why do you require each child to have a copy of current shot records?
10. Why do you now require a current copy of insurance cards?
11. What certifications or qualifications do you require for your staff?
12. Where is the location of the CAC Camps?
13. What is a typical day for Explorer Camp?
14. What is a typical day for Adventure Camp?
15. What are your hours of operation for camp and do you offer before and after hours care?
16. What if I’m unable to pick up my child(ren) by 6 p.m.?
17. Do you provide breakfast, lunch and/or snacks?
18. What does my child need to bring to camp?
19. How many field trips are scheduled for the Summer Camp?
20. What form or transportation does your camp use for field trips?
21. May I accompany my child on the field trips?
22. Are parents allowed to sit in on Camp?
23. What is the age range for Summer Camp?
24. Why do I need to walk my camper into the Community Activity Center?
25. What is the ratio of campers to counselors?
26. How are medications handled?