During the police academy, cadets receive over 100 hours of instruction on the topics of multiculturalism, ethics, interacting with the public, racial profiling, crisis intervention training, and de-escalation.
Every peace officer who does not have an Intermediate Peace Officer License must take eight hours each of cultural diversity, crisis intervention, special investigative topics, and de-escalation training every four-year training cycle.
The State Legislature meets every two years, and legislators issue new mandates for relational training requirements. During the most recent session, State law-makers mandated all peace officers must complete the Civilian Interaction training. Every sworn officer of the Flower Mound Police Department has completed this mandatory training.