Billing FAQ

1. Where is the Utility Billing Department located?
2. How do I disconnect service?
3. How do I get the water service in my name?
4. When do I get my water deposit back?
5. Can the deposit be waived if I send a Letter of Credit?
6. How do I get garbage service?
7. Where can I get rid of my moving boxes?
8. How can I pay my water bill?
9. What does the net/gross amount on my bill mean?
10. Can I check my account online?
11. Does the Town of Flower Mound offer e-billing for utility statements?
12. Does the Town of Flower Mound offer water bill averaging?
13. Does the Town of Flower Mound offer other utility services?

Please contact Utility Billing at 972.874.6010 to update your personal contact information to include a phone number and email address.