Utility Billing
Department of Utilities Mission Statement
The mission statement of the Flower Mound Utility Billing Division is to:
- Answer inquiries from customers
- Ensure accuracy and efficiency in the collection and assessment of user charges
- Maintain professional and responsive service
- Provide accurate and timely billings through progressive and innovative systems
The department strives to uphold their mission statement while ensuring newcomers, visitors, and residents have a positive experience with Town Hall whether it be by phone or in person.